Shipping policy

Shipping Policy

Processing Time:

  • Orders are processed within 1-5 business days (excluding weekends and holidays) after payment is received.

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Standard shipping typically takes 3-7 business days, depending on your location.

  • Expedited shipping options may be available at an additional cost.

  • We currently only ship within the United States.

 

Free Shipping:

  • We offer free ground shipping on all qualifying orders over $60. Free shipping applies to standard ground shipping only. Shipping times may vary depending on location, carrier delays, weather, and holiday volume.

If you need expedited shipping, faster shipping options are available at checkout for an additional cost. Free shipping orders cannot be upgraded after an order has been placed.

 

Shipping Carriers:

  • We primarily use UPS for shipping. This carrier is selected based on the best available service for your location.

Shipping Address:

  • Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

  • If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Lost, Stolen, or Damaged Packages:

  • We are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

International Shipping:

  • We currently offer shipping to the United States. At this time, we do not ship to other international locations. We’re working on expanding and hope to offer additional countries soon.

Order Tracking:

  • Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Contact Us: